Privacy Policy for 8tk10

Introduction and Scope

This Privacy Policy describes how 8tk10 ("we", "us", "our", or "the Platform") collects, processes, stores, and protects personal data relating to individuals ("you", "the Player", or "the User") who visit or use the 8tk10 website at 8tk10.app, including all associated services such as casino gaming, sports betting, virtual sports, live dealer tables, and account management features.

By registering an account on 8tk10 or continuing to use the platform after this policy has been published or updated, you acknowledge that you have read and understood how we handle your personal data as described in this document. If you do not agree with any aspect of this Privacy Policy, you should discontinue use of 8tk10 and may request account closure by contacting our support team.

This policy applies to all players who access 8tk10 from Bangladesh, including those using the platform via mobile browser or any other web-based access method. The terms used in this policy that are not separately defined here carry the meanings given to them in the 8tk10 Terms & Conditions.

Term	Meaning in This Policy
Personal Data	Any information that identifies or can reasonably identify a living individual — for example, your name, mobile number, NID number, or IP address.
Processing	Any operation performed on personal data — including collection, storage, use, disclosure, or deletion.
Data Controller	8tk10, as the entity that determines the purposes and means of processing your personal data.
Third Party	Any organisation or individual other than you and 8tk10 — for example, payment processors (bKash, Nagad) or game software providers.

Data We Collect

8tk10 collects personal data through several channels: directly from you when you register or use the platform; automatically from your device and browser as you interact with the site; and occasionally from trusted third-party sources such as payment processors and KYC verification providers. The categories of data we collect are set out below.

Registration and Identity Data

When you open a player account with 8tk10, we collect the information you provide during registration, which typically includes:

• Full legal name as it appears on your official identity document
• Date of birth — used to verify that you meet the 18+ age requirement
• Mobile number — your primary contact and the number linked to your bKash, Nagad, or Rocket account
• Email address (where provided) — used for account notifications and support communications
• Residential address in Bangladesh — collected as part of KYC verification for higher-tier account levels
• National ID number (NID) or passport number — collected during the KYC verification process when required

Financial and Transaction Data

We collect details of every financial transaction carried out on your 8tk10 account, including:

• Deposit amounts, dates, and the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, card)
• Withdrawal requests, amounts, processing status, and destination payment method
• Bonus credits claimed, wagering progress, and bonus adjustments
• Account balance history and transaction reference numbers

We do not store complete card numbers or mobile banking PINs on 8tk10 servers. Full payment credentials are handled directly by the respective payment processor under their own security standards.

Gaming Activity Data

We record your activity on the 8tk10 platform in order to operate the service and maintain a fair gaming environment. This includes game sessions played, bet amounts, game outcomes, wager history, and sport events bet upon. This data is also used to support our responsible gaming monitoring systems.

Technical and Device Data

When you access 8tk10, our servers automatically receive certain technical information from your device and browser:

• IP address — used for fraud prevention, duplicate account detection, and geographic access management
• Device type and operating system (e.g., Android smartphone, Windows PC)
• Browser type and version
• Pages visited within the 8tk10 platform and time spent on each page
• Referral source — the URL or channel through which you arrived at 8tk10 (if applicable)

Communications Data

If you contact 8tk10 support via email or live chat, we retain records of those communications — including the contents of your messages and any attachments — for a period of up to five years. This allows us to refer back to previous interactions when resolving disputes or investigating account activity.

How We Use Your Data

8tk10 processes your personal data for the following purposes, each of which rests on a legitimate basis:

Account Operation and Service Delivery

The primary purpose for which we process your data is to provide the 8tk10 service to you. This includes creating and managing your player account, processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, facilitating access to casino games and sports betting markets, and providing customer support. This processing is necessary for the performance of your contract with 8tk10.

Identity Verification and Fraud Prevention

We use your identity and financial data to conduct KYC checks, verify your age and identity, detect duplicate accounts, and prevent fraudulent activity on the platform. We also use technical data (IP address, device fingerprint) as part of our anti-fraud systems. These activities are carried out in our legitimate interest and, in some cases, are legally required as part of responsible gaming obligations.

Regulatory Compliance and Anti-Money Laundering

As an online gambling platform, 8tk10 is subject to obligations relating to anti-money laundering (AML) and counter-terrorism financing. We may be required to monitor transaction patterns, report suspicious activity, and retain certain records for specified periods. Processing in this context is carried out to comply with applicable legal obligations.

Responsible Gaming Monitoring

We analyse your gaming activity data — including bet frequency, session duration, deposit patterns, and loss levels — to identify signs of problem gambling. Where our systems or support team identify a potential issue, we may use this analysis to reach out to you proactively, apply account limits, or flag your account for a welfare review. This processing is carried out in your vital interest and in the legitimate interest of 8tk10 in operating a responsible gaming environment.

Marketing and Promotions

With your consent, we may use your contact details to send you promotional offers, bonus notifications, and updates about new games or features on 8tk10. You may withdraw your consent to marketing communications at any time by updating your account preferences or by contacting support. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

Platform Improvement and Analytics

We use aggregated and anonymised data derived from player activity to improve the 8tk10 platform — for example, to identify which games are most popular, to optimise page performance, and to improve the mobile experience for players in Dhaka, Chittagong, Sylhet, and other locations across Bangladesh.

Data Sharing and Third Parties

8tk10 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the circumstances described below, and only to the extent necessary for the stated purpose.

Payment Processors

To process deposits and withdrawals, we share relevant transaction data with the payment processors you use — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. Each of these providers operates under their own privacy and data security policies. 8tk10 is not responsible for the data practices of third-party payment processors once data has been transmitted to them for the purposes of completing a transaction.

Game Software Providers

The casino games available on 8tk10 are supplied by third-party game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. In the course of delivering live casino streams and RNG game outcomes, these providers may receive a limited set of technical data (such as your session token and wager amount) necessary to operate the game. They do not receive your full identity data unless required for a specific dispute resolution process.

KYC and Identity Verification Providers

Where required by our verification procedures, we may share your identity documents and personal details with a third-party KYC verification service. These providers process your data solely for identity verification purposes and are contractually prohibited from using it for any other purpose.

Legal and Regulatory Disclosure

8tk10 may disclose your personal data to law enforcement agencies, financial regulators, or other competent authorities if required to do so by applicable law, court order, or in connection with an investigation into fraud, money laundering, or other criminal activity. We will notify you of such a disclosure unless we are legally prohibited from doing so.

Cookies and Tracking Technologies

8tk10 uses cookies and similar tracking technologies to operate the platform, remember your session, and improve your experience. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in while you navigate between pages, and security cookies that protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Preference cookies: Store your platform preferences such as language settings (English) and display options. These are set only when you make a preference choice.
• Analytics cookies: Used to collect aggregated, anonymised information about how players use the 8tk10 platform — for example, which pages are visited most frequently and where players exit the site. This information helps us improve platform performance and content.
• Fraud-prevention cookies: Help us identify and block suspicious or automated access attempts by storing a device-level identifier that is compared against known fraudulent patterns.

Managing Your Cookie Preferences

You can control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a notification before a cookie is stored. Please note that disabling essential cookies will prevent you from logging into your 8tk10 account and using core platform features. Instructions for managing cookies can be found in the help documentation for your specific browser.

Data Retention

8tk10 retains your personal data for as long as your account remains active and for a defined period after account closure, in accordance with our legal and operational obligations.

• Active account data: Retained for the full duration of your account with 8tk10, plus a minimum of five years after account closure.
• Transaction records: Retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping requirements.
• KYC and identity documents: Retained for five years from the date of account closure or the date the document was submitted, whichever is later.
• Support communications: Retained for up to five years from the date of the most recent message in the conversation thread.
• Gaming activity logs: Retained for five years to support dispute resolution, responsible gaming monitoring, and regulatory compliance.
• Marketing consent records: Retained for as long as your account is active plus three years after closure, to demonstrate compliance with consent requirements.

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be linked back to an individual player. Anonymised, aggregated data (which cannot identify any individual) may be retained indefinitely for statistical and analytical purposes.

Your Data Rights

As a player using the 8tk10 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] (plain text — not a clickable link). We will respond to all valid requests within 30 days.

Data Security

8tk10 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

Technical Measures

• SSL/TLS encryption: All data transmitted between your browser or app and the 8tk10 servers is encrypted using SSL/TLS protocols. You can verify this by the padlock icon in your browser's address bar when accessing 8tk10.app.
• Encrypted data storage: Sensitive fields in our database — including identity document references and payment method tokens — are stored in encrypted form.
• Access controls: Access to player personal data within the 8tk10 organisation is restricted to staff who have a legitimate operational need for it. Access permissions are reviewed regularly.
• Penetration testing: The 8tk10 platform undergoes periodic security testing to identify and remediate vulnerabilities before they can be exploited.

Organisational Measures

All 8tk10 staff who handle personal data are subject to confidentiality obligations. We maintain internal data handling policies and provide data protection training to relevant team members. In the event of a data breach that poses a risk to players, we will notify affected individuals promptly and take immediate steps to contain and remediate the incident.

Changes to This Policy

8tk10 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active players by displaying an in-platform notice at next login or by sending a notification to your registered contact details.

Your continued use of the 8tk10 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we protect your personal data. The most current version of this policy is always available at 8tk10.app/privacy-policy.

If you have any questions about this Privacy Policy, or if you wish to exercise any of your data rights, please contact the 8tk10 support team at [email protected] (plain text — not a clickable link). Our support team operates on Bangladesh Standard Time (BST, UTC+6), seven days a week.